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A BUSINESS OWNER’S RECAP OF 2020 IN HUATULCO

The Eye Huatulco November 2020

We began 2020 full of optimism; 2019 had been a good year for our B&B, and January’s bookings indicated this trend would continue. Many guests book months in advance, but about half make their travel decisions four to six weeks ahead. This means that after Christmas, we usually see a lot of requests for late February and into March. When this didn’t happen, I knew we had a problem but had yet to identify it.


People were talking about something called the “corona virus,” but no one seemed to be taking it too seriously. On February 1, one guest took a selfie with a pyramid of empty Corona beer cans. He posted it with the caption, “Recuperating in Mexico from the Corona Virus.” A month later, no one was laughing.

Hindsight is so much clearer, but to be objective, few of us saw this coming, nor could we imagine how rapidly the fabric of our society would be altered. On January 7, Canada’s Chief Public Health Official declared, “There has been no evidence to date that this illness, whatever it’s caused by, is spread easily from person to person; no health care workers caring for the patients have become ill; a positive sign.” Just over two months later, the World Health Organization uttered the dreaded word – “Pandemic.”

On March 14, Canada suggested that anyone abroad should return home; the USA seconded the motion days later, and flocks of snowbirds headed north. With several bookings throughout March and April, we faced a dilemma. My husband has a severe heart condition, putting him into the high-risk category, but on-line booking sites penalize properties for canceling reservations. Most of these were for Mexicans and Mexico had yet to acknowledge the severity of the crisis. Incredibly, Mexico’s President insisted that charms and amulets would protect him. With heavy hearts, on March 18, we began canceling future reservations. A week later, memos from booking sites urged us to waive any cancelation fees due to COVID-19. It seems we were ahead of the curve, but only slightly.

Before long, Mexico started implementing emergency restrictions. In Huatulco, hotels and bars were closed, a few restaurants stayed open but strictly for take-out, many stores and all tourist services shut down, and beaches were declared off limits. Even construction came to a halt.

In a town that exists for tourism, this caused unimaginable hardship. Mexico has no unemployment insurance and a lot of people live from payday to payday. Not working could mean not eating. But this is also a compassionate community, many businesses and individuals donated generously to food banks and soup kitchens. Our Municipal President realized that domestic violence is exacerbated by difficult economic conditions, so he prohibited the sale of alcohol. The section in supermarkets displaying spirits, wine and beer was roped off and Huatulco became a dry community.

As the death toll rose, many rural communities restricted travel to or from their region. Towns and villages without medical facilities erected blockades to restrict access and residents were unable to leave without good cause. Our full-time maid lives in Copalita, about 20 kilometers (12 miles) from Huatulco. In early April, Vicki arrived an hour late, explaining her town was locked down. At the end of the day, I paid her a month’s salary and drove her to the edge of Copalita. When the lock down extended through June, we paid her again; she has been a loyal employee for six years and has a family to support.

Our life changed significantly over the next several months, it was quieter but we’ve adjusted. Our property is open enough that I didn’t feel closed in and for this I feel fortunate. I can’t imagine the stress of many local families sequestered together in small apartments during the hottest months of the year.

Without guests, there was no need to shop daily and we limited our excursions to once a week. Driving through La Crucecita felt eerie, it seemed like a ghost town; most shops were closed, we saw almost no traffic, no street venders, and no one walking along the sidewalks.

Having lived with a daily maid for the past nineteen years, I had to relearn the art of housekeeping. Vicki swept and mopped the floor of our common room twice daily. I bought an industrial sized push broom and moved all the chairs into the entrance. This made sweeping the large area much easier, but I asked myself, ‘Does it really need to be done so frequently’? And I applied the same logic to a number of other household tasks.

I knew I’d need more to fill my time and might have worked on perfecting my Spanish, or taken an internet Master Class in cooking, photography, or writing. Instead I subscribed to Netflix and held marathon sessions of movie viewing.

Gyms were closed but walking through our neighborhood offered a reasonable alternative. I also had the pool all to myself. Enjoying my solitary walk or swim, I sometimes thought about those who had left early. In March and April, much of Canada is either coated in snow or a muddy mess of spring melt.

Throughout the lock down, we may have lamented the lost revenue and we missed the social interaction, but life was not so bad. If we had to be sequestered, there were far worse places to be. We counted our blessings.

Things in Huatulco got a little shaky towards the end of June when the region was hit with an earthquake of 7.4 magnitude. The epicenter was only a thirty-minute drive southwest of the La Crucecita, and for a moment it felt as if we were under attack. The earth roared as our villa swayed, and objects flew across the room as if hurled by angry poltergeists. Fortunately, due to Huatulco’s strict building codes, any damage we experienced was only cosmetic and most buildings in Huatulco also withstood the onslaught. Unfortunately, some homes in U2 were severely damaged and a few older apartment buildings had to be evacuated. Frequent aftershocks continued over the next two months; violent shakes, on top of the financial crisis and social isolation, caused even the most stoic of us to admit to feeling a bit harried.


It has been over seven months since Huatulco rolled up its red carpet. Masks are still mandatory and social distancing is the new norm, but things are gradually beginning to reopen. Beaches, some restaurants, and hotels can function at a limited capacity. It is a relief to have Vicki back, and gradually we are “expanding our bubble,” inviting friends for dinner or meeting for coffee. After being deserted for an extended period, Huatulco beaches are crystal clear with occasional wildlife wandering along the white sand.

We have made some minor changes to our business and hope that eventually things can return to some semblance of normalcy. Huatulco has suffered, but the death toll has remained relatively low compared to some regions. Mexico has weathered many storms, and this too will pass. Sooner or later regular national and international flights will resume and tourists will again flock to our pristine piece of paradise.

Brooke Gazer operates Agua Azul la Villa, an ocean-view bed and breakfast (www.bbaguaazul.com).

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